RECENT POSTS
- Sep 24, 2018
- 9 min
The Lean Assumptions
This week I spent my time in a Master Black Belt class for training. This particular week was focused on Advanced Lean and Finance. Other...
- Sep 12, 2018
- 8 min
Think, Lead, Work Differently
I have been reflecting once again on the myriad of changes that have been happening with the journey of learning I've been on recently....
- Aug 5, 2018
- 8 min
Reflections on Workplace Management
I just finished reading the book Workplace Management from Taiichi Ohno. It has been suggested that his book is not something to read as...
- Jul 22, 2018
- 6 min
What motivates you?
I have been working with a small team in Atlanta, GA the past couple weeks and used a lot of the skills learned from our Operational...
- Jun 24, 2018
- 7 min
A System to See & Learn
I've been collecting many of the learning experienced in our organizational transformation and creating models of what we have been...
- Jun 18, 2018
- 5 min
Gemba Learning Model
As we go on our Gemba Walks and do our Reflections, we also must step back to try to understand what it is we are doing while on the...
- Jun 16, 2018
- 5 min
Frustration + Disbelief = Mistrust
I had a few experiences this week that really got me thinking about what was underlying the behaviors I was seeing. There has been an...
- Mar 28, 2018
- 4 min
Variation caused by this is the hardest to control
I witnessed this concept happen this past week as I worked with the team with their Gemba Walks. We walked and learned more about one of...
- Mar 5, 2018
- 5 min
Learning to be Kick-ass for the Customer
I want my customers to have a kick-ass experience. When I look at my company's customer scores on Google or Yelp, I see 1, maybe 2 star...
- Jan 22, 2018
- 4 min
I Never Saw the Waste There Before!
This week I worked with another team to start their journey toward Operational Excellence. Again there were many great discussions,...
- Dec 20, 2017
- 4 min
Support Others and Create New Sparks
So it's been a few weeks since I last shared my thoughts. I am currently in Los Angeles, CA helping out one of our sites during our Peak...